Overview

  • Examine the motorcycles for service and repair, identify any faults and determine the cause and the type of repair and parts required for the vehicle.
  • Ensure that the vehicle is protected at all times using the appropriate protection such as seat covers, floor mats, steering wheel covers and wing protectors.
  • Manually dismantle, reassembling and replace parts under supervision.
  • Perform basic mechanical work for both warranty and customer’s requests.
  • Carry out any duties in a cautious manner to avoid causing any accidental damages to vehicles.
  • Ensure that all repairs and services are done within the stipulated time schedule and in accordance with the job card specifications.
  • Ensure that faults have been reported on the job card especially if any new faults have been recognised or whether any follow up actions are needed.
  • Report to the workshop assistant on the general condition of motorcycles/vehicles with emphasis on the customer safety and any current or possible future vehicle faults and servicing requirements noticed.
  • Make sure proper use of tools and equipment provided.
  • Ensure the correct collection, usage, return and disposal of parts and tools used.
  • Ensure that all the work carried out is compliant with the manufacturer’s safety standards.
  • Ensure customer satisfaction in the service and repair of motorcycles of all types.
  • Keep the work area clean and tidy, ensure that the overall cleanliness of the workshop to promote and maintain a safe working environment.
  • Ensure that protective clothing and equipment provided by the company are used and always worn.
  • Keep updated on franchise standards, new vehicle models, manufacturer’s technical specifications and new vehicle technology.
  • Attend training organised both locally and abroad when and as required.
  • Adheres strictly to Health and Safety regulations and makes full use of protective clothing and equipment given by the company.
  • Report any health hazards to the workshop coordinator / Health and Safety Representative / Health and Safety Coordinator.
  • Report any near misses or injuries to the Senior Operations Manager / Health and Safety Representative / Health and Safety Coordinator.
  • Perform any other duties assigned by his direct superior when and as required, including carrying out similar jobs on motor vehicles when required.
  • Carry out any additional duties assigned by the After Sales Manager.

Skills

Repairing

Troubleshooting

Operation Monitoring

Equipment Maintenance