Overview

Housekeeping Room Attendant will make sure our rooms are replenished with all amenities, clean and inviting at all times, while ensuring a pleasant and comfortable experience for our guests during their stay.

Responsibilities:

  • Clean the guest rooms and bathrooms while replenishing amenities according to the operational standards
  • Ensure security of guest rooms and privacy of guests
  • Empty trash containers
  • Ensure consistent and high operating standards in every area of Housekeeping and Laundry
  • Ensure that housekeeping areas are kept well organized
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Perform cleaning duties as required (e.g. vacuum carpets, spring cleaning, super cleaning etc.)
  • Provide excellent guest service
  • Remove dirty bed linen and replace with clean linen
  • Bring any stained linen to the attention of the laundry attendant
  • Replace the laundry attendant as necessary in case of holidays, days off or absences
  • Return, restock cart and refill cleaning chemicals as necessary at the end of the shift
  • Hand over the task sheet to supervisor at the end of the shift

Qualifications & Assets:

  • Ability to work well in a team
  • Ability to work weekends, evenings and public holidays as needed
  • Able to plan and organise workload in an efficient and timely manner
  • Committed to delivering a high level of customer service
  • Excellent standards of cleanliness including attention to detail
  • Previous related experience will be considered an asset
  • Strong written and verbal communication skills
  • Self-motivated with the ability to work in a fast-moving environment