Bartender

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1 month ago
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Full Time
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Albania
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€3.50K - €6.50K gross / year

Overview

A Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages to customers in bars, restaurants, or other hospitality establishments. They play a vital role in creating a welcoming atmosphere, providing excellent customer service, and ensuring the quality and consistency of drinks served.


Duties

Drink Preparation:
  • Mix and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, spirits, and specialty drinks, following recipes, standard measurements, and presentation guidelines.
  • Customize drinks based on customer preferences, dietary restrictions, or special requests, and recommend or suggest beverage options, promotions, or pairings to enhance the customer experience.
Customer Interaction:
  • Greet customers warmly, engage in friendly conversation, and provide attentive and personalized service, taking drink orders, answering questions, and making recommendations based on taste preferences or menu offerings.
  • Anticipate and respond promptly to customer needs, ensuring timely drink preparation, refill requests, and payment processing, and handling customer inquiries, feedback, or concerns courteously and professionally.
Bar Maintenance:
  • Maintain cleanliness and organization of the bar area, including bar tops, glassware, utensils, and equipment, adhering to sanitation and hygiene standards, and following cleaning schedules and procedures.
  • Monitor inventory levels of alcoholic and non-alcoholic beverages, garnishes, mixers, and supplies, restocking as needed, and rotating stock to minimize waste and ensure freshness and quality of ingredients.
Cash Handling and Transactions:
  • Handle cash, credit card, or electronic payment transactions accurately and securely, processing orders, tabulations, and bill settlements, and providing customers with receipts, change, or payment confirmations.
  • Maintain accountability for cash register drawers, reconcile sales transactions, and balance cash receipts at the end of each shift, adhering to cash handling policies and procedures.
Safety and Compliance:
  • Adhere to responsible alcohol service practices, verifying customers' legal drinking age, refusing service to intoxicated individuals, and complying with alcohol beverage control regulations and licensing requirements.
  • Monitor and enforce establishment policies and safety protocols, such as fire safety regulations, crowd control measures, and emergency procedures, to ensure a safe and secure environment for staff and patrons.

Qualifications

  • Previous experience as a bartender or bar server in a bar, restaurant, or hospitality setting is preferred, with knowledge of beverage preparation techniques, drink recipes, and bartending equipment.
  • Bartending certification, responsible alcohol service training, or mixology courses may be beneficial, demonstrating proficiency in drink mixing, garnishing, and presentation skills.
  • Excellent communication and interpersonal skills to interact effectively with customers, coworkers, and management, as well as the ability to work collaboratively in a team-oriented environment.
  • Attention to detail and organizational skills to manage multiple drink orders, prioritize tasks, and maintain cleanliness and orderliness of the bar area during busy periods.
  • Stamina and endurance to stand for extended periods, lift and carry heavy trays or cases of beverages, and work in a fast-paced, high-energy environment with frequent customer interaction.
  • Flexibility to work evenings, weekends, and holidays as required by the establishment's operating hours, as well as a positive attitude, professionalism, and a commitment to delivering outstanding service.

The Bartender position requires a skilled and personable individual with a passion for hospitality, beverage service, and customer satisfaction, capable of creating memorable experiences for patrons through exceptional drink preparation, friendly interaction, and attentive service.

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